This summer, VA staff at several VA hospitals in the Mid-Atlantic Health Care Network, located in North Carolina and Virginia, will have an opportunity to better understand the stories behind the faces of Veterans they serve every day.
Trainers deployed to medical centers in Ashville, Durham, Fayetteville and Salisbury, North Carolina; and Hampton, Richmond and Salem, Virginia. There, they shared an intense course on military culture called Tour of Duty.
The Tour of Duty course is designed to orient federal civilian employees without military background to the life of the military member. They also learn to relate it to their own federal service.
The training will enrich each staff member’s depth of understanding of the person in front of them or on the phone or at the other end of an email. It will bring them a little closer together.
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