Homeless Patient Aligned Care Teams (HPACTs) Program

Located on the campuses of VA medical centers (VAMCs), community-based outpatient clinics and Community Resource and Referral Centers, HPACT clinics provide a coordinated “medical home” tailored to the needs of homeless Veterans. They integrate clinical care, social services, enhanced access and community coordination.

How They Work

HPACTs co-locate medical staff, social workers, mental health and substance use counselors, nurses and homeless program staff. This team provides Veterans with comprehensive, individualized care, including services that lead to permanent housing. Veterans can walk into HPACT clinics without an appointment and receive medical care, case management services, housing placement supports, substance use and mental health treatment, community referrals, triage services, benefits counseling and even hot showers and clean clothes. HPACT has expanded to 57 VAMCs nationally and is currently actively serving. HPACTs are showing promise in improving health and other outcomes among participating Veterans compared with non-HPACT patients. The HPACT model is extensively evaluated through multiple research studies and evaluations. Studies show that Veterans in HPACTs are housed faster, use less acute care services, and receive more specialty care services they need as compared to Veterans not enrolled in an HPACT.

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Posted – 11/9/2024