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National Personnel Records Center has backlog of about 500,000 reques

Veterans and families of fallen service members are growing frustrated over a massive backlog within the federal agency responsible for providing military records needed to receive government benefits.

The partial shutdown of the National Personnel Records Center (NPRC), an agency of the National Archives, has led to a backlog of approximately 500,000 requests. The agency has been operating at limited capacity since March of 2020 due to the COVID-19 pandemic, “servicing the most urgent requests,” according to the National Archives.  Continue reading here…

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