HOMES plays a critical role in enhancing communication among VA homeless program staff and leadership across the organization, as it is the primary portal that captures data on hundreds of thousands of Veterans connected to housing services. It offers insight into case management and provides visibility into program outcomes and service delivery.

Additionally, HOMES is the primary data system for VA’s national homeless performance measures, including the Homeless Services Scorecard, technical assistance manuals, and data definitions. These resources clarify how data documented in HOMES influences performance metrics at the local and national levels.

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