Veterans frequently share that they see the Veterans Crisis Line number, Dial 988 then Press 1, everywhere, on every VA website, billboard and social media post. They know that 24/7 crisis support is available, but many remain uncertain about what happens when they make the call or what to expect afterward.

Here, I want to clarify what to expect when reaching out to the Veterans Crisis Line so Veterans and their friends, family members and caregivers know exactly what will happen when they call, chat or text with responders.

Many Veterans might not yet know that they can easily text or chat with responders. Conversations are confidential, ensuring privacy and peace of mind. The line is open to all Veterans, regardless of whether they receive VA benefits or health care. Plus, there’s an option to have someone to follow up to make sure they receive the support and resources they need.

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Posted – 10/1/2024