Ken brings to our Advisory Team a strong, working knowledge of Social Security’s organization and operation. As a 34-year SSA professional, he has extensive experience in dealing with questions and concerns from the public about Social Security. Ken’s practical approach to interpreting the public’s information needs makes him an effective communicator for folks trying to decipher the complexities of this vital senior program. His in-depth experience in dealing with the public fits well with the resources on our team, and his ability to convey Social Security’s rules and regulations in clear and understandable terms is an invaluable addition to our Advisory Service. As an NSSA-accredited Advisor, Ken will be helping us deal with the growing volume of inquiries our team handles.

Ken is a resident of North Fort Myers, Florida, and escapes to the Northeast US for the summer months.

While earning her B.S. Health Service Administration from Providence College in Providence, Rhode Island and a Green Belt in Six Sigma Lean from Bryant University in North Smithfield, Rhode Island, Eileen worked in various positions in the health care industry. Her career features over thirty years of experience in health care, ranging from clinical-side in the home health care industry to financial-side in two leading non-profit multi-hospital systems, and including a tour of duty as a pricing specialist/negotiator at a Blue Cross & Blue Shield health insurance company.

After the death of her husband, Eileen moved to Florida and began working for a multi-hospital health care system, eventually returning to positions that offered her more opportunity for analytical work. Her current position is that of Health Care Research Analyst at AMAC, Inc., and she is co-credited with the development of AMAC’s B.E.S.T Health Care plan, the replacement for Obamacare now under consideration in Washington. In addition, Eileen provides services to the AMAC Foundation, including editorial maintenance of the Foundation’s Medicare Report websites (www.MedicareReport.org and http://www.SocialSecurityReport.org) and service as a NSSA-certified Social Security Advisor.

After serving in the U.S. Army, Russ started his professional career in computing technology, working at Pan American World Airways, American Express Company, and finally at IBM, where he rose to become executive Director of IBM Global Services’ worldwide quality assurance program and project management profession. Russ retired from IBM, and for the last 10 years has served in several capacities for the Association of Mature American Citizens, now as a member of the AMAC Foundation’s Social Security Advisory team. Russ earned his NSSA® accreditation as a Social Security advisor in 2016 and has handled thousands of client Social Security questions since that time. He has written two books on Social Security (available on Amazon or at the AMAC Foundation), writes the nationally syndicated “Ask Rusty” Social Security advice column, and publishes a weekly podcast about Social Security, while continuing his duties handling daily questions about Social Security.

After earning his A.S. Computer Science degree from Pierce College in Philadelphia, Gerry began what would be a 30-year career in the Electric Utility Industry in Pennsylvania and New Jersey. Along the way, he completed his Bachelor’s degree in Business Administration at Alvernia University in Reading, Pennsylvania, graduating Magna Cum Laude in 1992. Retiring in 1997 as Information Technology Director for the utility, he served as Development Director for a manufacturing consortium in Pennsylvania, and then embarked on a second career as Business Manager for a regional law firm in southeast Pennsylvania. In Florida, he has served as a Consultant and Adjunct Instructor at Lake Sumter State College in 2004, and later at College of Central Florida. In addition, he served as a Consultant at Sumter Electric Cooperative, handling a variety of management training, professional development, and technical responsibilities. Since late 2012, he’s been providing consulting and professional services to the AMAC organization. Gerry is a National Social Security Advisor, certified by the “National Social Security Association, LLC.”

Mark retired in 2023 after spending the past 38 years working for the Social Security Administration. His entire career had him working on the front lines’ educating our seniors about all facets of the very complex and confusing SS, disability, and Medicare programs. Prior to Covid, he had the opportunity to do a lot of presentations around Seminole County, FL educating our seniors about these programs. His passion is doing presentations to inform people on a topic that will matter to them and their families.

Sharon has a background in accounting and tax preparation of more than 20 years. She began working for AMAC as a Member Service Representative because she believes in what AMAC stands for and what we are trying to accomplish for both seniors and America. She loves working with the public and being able to help people.

Sharon’s duties at the Foundation are focused on assisting our members that have questions about Social Security. In addition, Sharon assists with the Foundation’s financial record keeping and coordinates the production of reference materials on Social Security and related subjects. She is a dually accredited advisor with the “National Social Security Association, LLC” since April  2016 and the “National Association of Registered Social Security Analysts” since September 2018.

Arlene’s background features nearly 20 years of experience in customer service and administrative support. This experience, coupled with her work as Director of Merchant Services for AMAC Small Business Solutions and Quality Control Coordinator for Member Services, gives her a strong foundation for the research, problem-solving, and communication tasks we handle in the Social Security area. She is excited about the challenges ahead of her in this position, and we’re pleased to welcome her to the staff! Arlene completed her training in early August, 2019 and immediately–and successfully–passed the certification examination.